EMR Dentrix · read-only · last sync 4 min ago
Time
Op 1 Dr. Shah
Op 2 Dr. Shah
Hyg 1 Maria, RDH
Hyg 2 Maria, RDH

Recall queue

~600 patients lapsed >18 months · campaign in flight

AI receptionist · today

23 calls handled · 6 booked · 2 escalated to front desk

Insurance verification

48-hour pre-visit eligibility queue

Reviews

AI auto-reply · 4-5★ posted public · 1-3★ routed private

Reports

Last 30 days · auto-refreshed nightly
Today
18
14 confirmed · 2 pending · 1 no-show risk
Production
$148.2k
▲ 8.4% vs prior 30d
Recall recovered
$13.7k
▲ 22 patients
No-show rate
4.1%
▼ from 7.6%
Avg star rating
4.8
▲ from 4.6
Calls answered
98%
▲ 24/7 coverage
Insurance verified ahead
94%
▲ 48h pre-visit

Reactivation funnel · last 30d

Lapsed contacted412
Replied / engaged187
Scheduled64
Showed52

Review stats · last 30d

★★★★★5 stars71%
★★★★☆4 stars19%
★★★☆☆3 stars6%
★★☆☆☆2 stars3%
★☆☆☆☆1 star1%
Posted publicly28
Routed private (≤3★)4

Settings

Practice configuration · compliance · integrations

Compliance

HIPAA posture and audit trail.
Business Associate Agreement (BAA) Signed Mar 14, 2026
Patient name display Initials only
Insurance ID masking Last 4 digits
Audit log 12,402 events / 30d

Integrations

Read-only by default. We never write to patient charts.
Dentrix Read-only · synced 4 min ago
NexHealth Bidirectional · booking writeback
Twilio (calls + SMS) +1 (305) 555-0142
Insurance eligibility Delta · Cigna · Aetna · MetLife · Guardian · BCBS · UHC · Humana

Practice

Practice name Bayshore Family Dental
Owner Dr. Priya Shah, DDS
Active patients 1,402
Lapsed (>18mo) ~600
Chairs 2 ops · 2 hygiene